Keep care on track
For primary care, specialist visits, lab work, and imaging, arrange the pickup and return together so transportation has a place in your appointment plan.
General NEMT · Baltimore, Maryland
She didn’t want to
miss the wedding.
At seventy-eight, she had been there for her grandson’s first steps, scraped knees, and college graduation. Today, he’s getting married. And the only thing standing between her and the front row is whether someone can get her there.
Founded by Registered NursesAmbulatory & wheelchair optionsPickup & return planned together
The morning of
At 2:47 PM, Merit Care
pulled up at the door.
She’d been ready since one. Hair done. The pearl earrings her late husband gave her for their fortieth anniversary.
The ride was on the calendar two weeks ago: a wheelchair-accessible vehicle, a pickup window planned around the ceremony, and the family member coordinating the day kept in the loop the whole way through.
Wheelchair-accessibleAssistance through your doorCoordinated with the family
And she made it
Front row.
Right where she belonged.
When her grandson turned around to take his vows, the first face he saw was hers.
The vehicle that got her there is the same one that takes families to chemotherapy, physical therapy, behavioral health visits, and the appointments that keep life moving. But sometimes the most important appointment of the year isn’t an appointment at all.
What General NEMT means at Merit Care
Healthcare transportation,
built for the days that matter.
Most days, we’re getting people to healthcare appointments: chemotherapy, physical therapy, behavioral health, post-op follow-ups, discharge rides, lab work, imaging, and specialist visits. The way we plan for those days is the same way we plan for family ones: wheelchair-accessible vehicles, assistance through your door, planned pickup windows, and communication with the person coordinating the day.
Build a care routine
For oncology, infusion, behavioral health, or outpatient appointments that repeat, use a recurring transportation plan to organize rides around your care schedule.
See recurring plans →Plan recovery trips
For hospital discharge, surgical follow-ups, and physical or occupational therapy, discuss mobility needs and return timing in advance so the ride fits your recovery day.
Explore recovery transportation →Be there with family
A wedding, reunion, or milestone deserves a place on your calendar. For senior mobility support and family events, call to review wheelchair access, pickup timing, and return arrangements.
Discuss a family event →Choose the ride that fits your needs.
Choose ambulatory or wheelchair transportation. Discuss assistance, mobility equipment, a paid support person, and the return arrangement before your trip is confirmed.
Starting at$100Ambulatory round trip
Starting at$150Wheelchair round trip
Your route and selected options determine the total. Review the booking guidance below before requesting a trip.
Why families choose Merit Care
Four reasons the ride
feels different here.
Nurse-founded
Founded by Registered Nurses whose backgrounds include hospital and behavioral-health settings — the experience that shapes how every ride is handled.
Wheelchair-accessible
Vehicles built for mobility — with proper securement and patient, attentive support from the door to the vehicle and into the appointment.
Communication you can plan around
Pickup confirmations, changes, and arrival updates — sent to the person coordinating the day, not just the patient.
Built for routines
Package-based for recurring schedules. Single-ride a la carte when you only need one. We meet families where the schedule actually is.
How the day comes together
From the first request
to the front row.
We treat the ride like part of the care plan, because for the people we serve, it is. Share the appointment or event, the mobility needs, and the return arrangements so Merit Care can review the whole day.
Tell us how the day needs to work
Share pickup and destination details, your appointment arrival time, mobility needs, and the person coordinating transportation.
Know the arrangements before you go
Merit Care reviews the route, vehicle availability, timing, and applicable pricing before confirming transportation.
Plan for your mobility needs
Discuss the assistance you need in advance. Wheelchair transportation includes vehicle access and wheelchair securement.
Make the ride home part of the plan
Request a scheduled return, planned waiting, or a call-when-ready arrangement, with transportation updates coordinated through your designated contact.
Plan your transportation
What’s the next ride
that matters?
Tell us the day, the destination, and what’s needed. For healthcare visits, choose ambulatory or wheelchair transportation below and share your pickup and return plans. For family events, call us to review the day and arrangements.
If you’d like an extra stop or additional waiting time, those arrangements can be planned when you book.
Choose the options that fit your day and review your selections before completing your request.
Before you book
The first 10 miles are included, measured from Merit Care’s business location. Standard mileage charges apply starting at mile 11. We review your route and vehicle availability, then confirm any additional mileage charge separately. Payment for additional mileage is due within 24 hours after trip capacity is confirmed.
Wheelchair planning: If the combined weight of the rider and wheelchair exceeds 250 pounds, please call before booking to discuss your transportation needs. Bariatric transportation is not currently available.
Private-pay transportation. Medicaid and insurance are not accepted at this time.
Start your round-trip request
Your request is reviewed before we confirm transportation and the pickup arrangements.
Recurring appointments? View 3-, 6-, and 9-trip plans →
For healthcare facilities
Share your organization’s transportation needs for recurring appointments or discharge planning.