Healthcare transportation is structured, appointment-based transportation designed around clinical schedules—like infusion, therapy, or behavioral health visits—so the ride supports the person’s care plan, not just the trip.

Non-emergency medical transportation (NEMT) is scheduled transportation to and from medical appointments when a client does not require an ambulance. This includes outpatient visits, therapy, dialysis, infusion, follow-ups, and discharge pickups.

Yes. We provide wheelchair-accessible transportation in Baltimore, Maryland for clients who require mobility support. When you request a quote, we’ll confirm mobility needs and the level of assistance required to ensure the correct vehicle and team support.

We commonly support behavioral health visits, oncology/infusion appointments, and post-operative therapy or rehabilitation. If you have a specialty appointment, tell us the details and we’ll confirm availability and scheduling.

For best availability, schedule as early as possible—especially for recurring appointments like therapy or infusion. Same-week requests may be available depending on capacity and route planning.

Yes. We offer one-way and round-trip options. For certain appointment types, wait-and-return may be available based on expected appointment length and scheduling capacity.

Both. We frequently work with family members, caregivers, and care coordinators who schedule rides on behalf of a client. We’ll confirm pickup details, appointment time, and any mobility or support needs.

To provide an accurate quote, we typically need:

1. Pickup address and destination

2. Appointment date/time

3. One-way or round-trip

4. Mobility needs (wheelchair, walker, escort support)

5. Any special instructions (call upon arrival, building access, etc.)

Merit Care Enterprises is designed for clients who want scheduled, professional healthcare transportation. Payment options and policies are provided during the quote process.

Because our scheduling is capacity-based, cancellations may be subject to a fee depending on how close the cancellation occurs to the scheduled pickup time. Your exact cancellation terms will be provided at booking.